Was working yesterday. All day. Did my standard 9.30 to 18.00 shift and then moved pharmacy to cover the 18.00 to midnight shift. This was my first time doing a late night shift like this and I was looking forward to encountering some wierdos. Sure enough the general public didn't disappoint.....
Big shout out to SouthDoc. Great service there. Not perfect but great service nonetheless. Absolute Pinaclav bonanza. Prescribing Pinaclav 625mg one bd for seven days like it was going out of fashion. Not to sure about the guy who prescibred Heminevrin though. When was the last time you heard of that? Sure enough I rang him to check out the story and it turns out that this genius of a patient wouldn't take a less potent sedative. He wanted something so strong that all he would accept is something not stocked anywhere anymore.
Cheers to the makers of Adcortyl in Orabase too. Thats dead annoying that that's gone off the market.
The absolute hands down winner is the tool that arrived in at 11pm though. Working for 14 and a half hours yesterday with no break. I don't mind that at all really. You know the story grap a few minutes when and where you can. The problem is that it had been reasonably quiet all day. So quiet I watched most of the Lions game on the net (tip o'the hat to www.myp2p.eu). So at 10.30pm when I reckoned it was gonna be quiet for the rest of the night I decided to get a bite to eat and I sent one of the girls to the chipper. By the time we had everything sorted and cleared my chips arrived in at ten to eleven. Now just at that point a few prescriptions arrived in. No problem. C'est la vie.
The issue was with the last prescription. Some muppet handed in two prescriptions and asked for his own one aswell, which was on file. Took a couple of minutes to get the Rxs filled. I had a bit of trouble with his own one. He only had an Rx for Ixprim, which he had already gotten in June so I forwarded it to July.
Cue him to complain about the price. "I shouldn't have to pay that much, I already got stuff this month." Yes I realise that sir but you already got this in June so I have to forward date it until next month. "But what about my regular blood pressure meds?" What do you mean?
Turns out he regularly gets some BP meds but this prescription was out of date now so no happy pills for him. Of course this wasn't acceptable. So I had to give a 5 day emergency supply. By now my chips were luke warm.
Gave him the 5 day supply and told him he needed a new Rx and also his wife's prescription was out of date now too so both of them needed new ones. I was looking forward to finally getting back to my chips. Then he informs me that there is also some energy drinks owing to his daughter. My heart sank. Took another few minutes to track down the drinks and hand them over. (Why can't these people tell you all the things they need when they first call in. I can't read their fucking minds.)
By the time I was out to him with the drinks he was complaining that his wife's Rx wasn't back in the bag. I tried to explain that that was because it was now out of date so I kept it. He wasn't happy about that and insisted I return it. Now this guy's attendance in this place was sporadic at best so the last thing I wanted him to do was do a tour of the pharmacies for the next few months when he needed to return to the doc.
Ended up photocopying the Rx and giving him the photocopy with it stamped and marked as out of date. Wandered back inside a beaten and broken man and tried to eat some cold soggy chips.
Now I know I need to service the patient and any few minutes I get at all is a bonus. And I have no problem at all with the first few people who called in, they need their meds and that's what I'm there to do. But its just frustrating that this sort of finicky customer comes in exactly when my food does, and doesn't really tell me what he wants, and can't have it anyway. It was the only 10 minute spell in 14 and a half hours where I wouldn't have minded being left alone. Murphy's Law.
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